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asset management

Dear Client,

welcome to the client zone for the application of requirements within the management of the building concerning your residential or non-residential unit. To submit your request, please log in. Username is your email.

After logging in to the client zone, click on the "NEW REQUEST" icon, where in the next step you can specify your subject of request. After entering, you will see a comprehensive overview of the status of all requests on this page. Our priority is fast and transparent settlement to mutual satisfaction.

 For download, we have prepared an overview of important contacts for the administration of the house, including basic information in case of solving emergency situations.

In cooperation with our partner, the insurance company Allianz, a.s., we would like to offer you advantageous property and liability insurance. As a long-term partner of this insurance company, we guarantee our clients the most advantageous conditions and discounts on the market.

You should also not miss our loyalty club LIVING, through which we offer a wide range of additional services, many benefits and discounts from proven partners in the world of living and interior. More information about issuing a membership card and the LIVING club can be found here.

City Home also provides a range of professional real estate services. If you sell, rent a property or need professional advice on real estate, financing, law, etc., do not hesitate to contact us. Our professional sales team is at your disposal at any time.


For a user comfort, the company City Home offers to the clients to process all requests related to the online asset management. 

In the first step, you need to log in by mean of the Login Form on the top bar of the screen of the website. The ASSET MANAGEMENT sections is displayed in the client zone with the option for the client entering any request into the system to be processed automatically and in the required time. If you are not aware of your login details, fill out the form for registration. 

The request can be entered not only for the unit (the request may be entered by the tenant of the apartment unit, her/his representative or City Home employee), but also for the shared premises (the request may be entered by the house administrator, tenant or the City Home employee).

The user receives the confirmation of a request received via the client zone login e-mail and will be informed on the course of settlement, i. e. date of local investiogation or acceptance/refusal of the request or information on closing the request. 

In case of any query, please, contact the representative of the company City Home via e-mail sprava@city-home.cz



The emergency calls out are charged according to the valid price list of the House Administrator available upon request at the House Administration or the SVJ Commitee of the Homeowner association. The emergency line is intended for the emergency situations that would directly endanger the property and the lives of other persons in the building.


water: broken water riser/pipe, where it is required to close the main valve (water supply to the building). This will temporarily limit the use of water 

electricity: facility power failure, sparks from electrical installations, eletrical short circuits 

sewer pipes: if there is a clogging, disconnection, flooding of the apartment unit from the sewer connection 

heating: if there is a rupture or disconnection of pipes, radiators or control fittings in the apartment unit or shared facilites 


emergency telephone number 112
Czech police 158
fire brigade 150
emergency medical service 155

WATER - FAILURES: 840 111 112 

GAS - FAILURES: Pražská Plynárenská: 1239

ELECTRICITY: PRE 840 550 055, EON: 800 225 577

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